Contact
Support and questions both land here. A real person answers, usually within a day or two.
Before you write: the FAQ covers the trial, the price, refunds, and the common stumbling blocks. The tutorials walk through the app itself. If your answer is there you will have it faster than we can reply.
Getting Started
- Draw a task. Drag across the time period the work occupies. That creates and schedules it in one gesture.
- Plan without dates. Start a project in Plan First, name the tasks and connect them, then let Build Schedule propose the dates.
- Link two tasks. Drag from one block's edge to another block. A link that cannot work turns red and says why before you release it.
- Move something. Drag a pink block and its chain follows. Drag a green one and it slides within its slack.
Reporting a Bug
Include these in the form above and it will be fixed far faster:
- What you did, step by step, from opening the app.
- What you expected, and what happened instead.
- Your Windows version, and whether you installed from the Microsoft Store.
- A description of the
.gtrtfile involved — we will ask for it if we need it, so do not attach anything confidential unprompted.
Purchases and Billing
GanttRight is sold through the Microsoft Store. Microsoft takes the payment, issues the receipt and decides refunds under the Microsoft Store Terms of Sale. For a billing question, a receipt or a refund request, Microsoft is the place to go — we have no access to your payment and cannot action it here. Anything about the software itself, ask us.
Privacy Requests
Access, correction, and deletion requests go through the form above — choose Something else and say what you want. See the privacy policy for what we hold, which is very little.